How to Fix Spotify Not Working

Follow the steps below to solve the problem that Spotify does not work on most devices.

8 min readDec 22, 2020

Causes of Spotify not working

There are many reasons why Spotify might not work. Some of the most common include:

Internet connection problems
Application errors
Bluetooth connection problems
Interruptions at the end of Spotify
Missing updates
Basic Steps for Troubleshooting Spotify
Before you delve into music streaming service troubleshooting, start with these essential steps that can solve a variety of app issues:

Restart the device: Restarting a device is the first step to follow in any problem with any application on your device.

Restart Spotify connection: Once you restart the device, open the Spotify app or service to see if the problem persists.

If Spotify still refuses to cooperate when other websites are up, it’s time to move on to the troubleshooting steps.

How To Fix Spotify Streaming Errors

The You are offline error is the most common error Spotify users see within the app. However, you may also see the error message Cannot play the current track. These problems are common streaming errors within Spotify and require the same troubleshooting steps.

Check the internet connection. Bad network connections can cause an offline error. Make sure you are connected to the internet and start Spotify again.

Check the status of Spotify. If Spotify is down for everyone, you might see an offline error. Visit a website like DownDetector to check the status of Spotify.

Update the Spotify app. If your device doesn’t update apps automatically, see if Spotify needs an update. Sometimes problems with older versions of applications can occur due to bugs being fixed by the latest updates.

Reset the network settings. If all else fails, you may need to reset your network settings.

Reset network settings removes all network settings from a device. Although the device should reconnect automatically, save your network information for easy resetting if necessary.

How to fix Spotify sound problems

Does the music stutter or does it come and go? Can’t hear any sound coming from the device, even though Spotify is showing music? There are some troubleshooting steps you can try to resolve these sound problems.

Connect Bluetooth devices. Check if you are close enough for your Bluetooth headset (or speaker) to connect.

Check the hearing aids for dirt. Check that your headphones are clean. If there are obstructions, this can cause poor sound. Clean them with a soft cloth and try again. If your headphones are broken, it can cause the problems you are experiencing.

Disable hardware acceleration. When using a computer, this setting is used to help the weaker hardware within a device keep up with the transmission. Disabling it can fix sound problems.

Prevent Spotify from playing songs at the same volume. If you’re using a computer, uncheck Play all songs at the same volume. Once you disable the settings, reconnect to see if the sound quality is better.

Uninstall and reinstall Spotify. Uninstall and reinstall the application. A fresh installation could fix any unknown errors within the application that caused the sound problems.

How to Fix Songs Not Downloading on Spotify

Spotify allows users to download music for offline listening. Can’t download a playlist or song? There are a few things you can try.

According to Spotify, podcasts and albums are not available for download on the desktop.

Check the network connection. You must be connected to the Internet to download songs from Spotify.

Check device memory. If the device runs out of memory, Spotify cannot download any songs. Delete unused apps or data to continue downloading music.

Understanding Smartphone Storage: Is 16GB Of Storage Really Enough?
Make sure you don’t have more than five devices using Spotify. Currently, you can only download songs to five devices per Spotify account. Please remove a device to continue.

Missing downloads? You must connect and use Spotify at least once in a 30-day period to keep your Premium account active. If you don’t,

Spotify does audio streaming and a user can choose from hundreds of songs to listen to. If you use Spotify regularly but have some kind of problem due to Spotify not working on your device, you need to go through troubleshooting. Below are troubleshooting methods that you can use to troubleshoot Spotify-related problems. Spotify can be used on a computer, Xbox and iPhone, so if you are facing the problem that Spotify does not work on any of these devices, the following gives you the option to fix the problems.

Spotify can be used on various devices including Xbox, but if you are having the problem of Spotify not working on Xbox, please follow the troubleshooting issues below to get it working.

How to fix Spotify connection problems

If you can’t connect to Spotify, you can use these tricks to get back online and stream. They work best if you can still use other applications and visit websites.

If you’re on your iPhone, iPad, or Android, you should first try turning off the WiFi to see if it can transmit mobile data. This will help reduce the problem.

You can also force close the Spotify app on your device and restart it. If that fails, restart your computer or device. If you are using the Spotify app, you may need to try logging out and back in, or even uninstalling the app and reinstalling it.

How to fix Spotify shared account problems

If you share a Spotify account with someone else in your house, you may see a message that if you play music, the other user will stop playing.

This is a frustrating position, but if you’re willing to spend $ 5 more a month, you can solve it by signing up for a family account. For $ 14.99 a month, each can have their own Spotify account so that you have separate playlists and both can listen at the same time.

How to fix Spotify stuttering

Sometimes when you listen to music Spotify stutters which makes listening to anything a pain. This is almost worse than not working at all because it means you can almost hear.

Here’s how to fix Spotify stuttering issues on Windows and Mac.

First of all, make sure you can visit other websites. Then log out and go back to Spotify. If that doesn’t fix it, restart your computer.
If stuttering continues, open Spotify settings and go to Edit -> Preferences -> Enable hardware acceleration. If that fails, you need to uninstall Spotify and do a clean install.

Here’s how to fix Spotify stuttering issues on iPhone, iPad, or Android.

Try logging out of the app and starting it again. If that doesn’t work, iPhone and iPad users need to press and hold the home and power buttons for 10 seconds to restart the device and try again. If that fails, or if you are on Android, you need to delete the app and reinstall it.

How to find a lost playlist on Spotify

Do you miss your favorite playlist? If so, don’t panic. Instead, try these troubleshooting steps.

Check your account. If you have multiple Spotify accounts, you may have logged into the wrong one. Log out, log back in, and then find your playlist.

Did you create a new account by linking it to Facebook? If so, log in with Facebook to find that account.

Recover a deleted playlist. If you accidentally deleted a playlist, you can get it back. Spotify makes a backup of the playlists it creates just in case.

Not sure if you have another account? Spotify can help. Visit the Help section of your account for help.

If you can’t resolve the problem, the cause could be a bug that Spotify is investigating. Check the Spotify ongoing issues community for updates.

Check if you are successfully logging into Spotify on Xbox one:

If you just downloaded the Spotify application and you don’t have the specified account, select Sign up and then follow the procedure.
An alternative way to log into your Spotify account on Xbox One is to use Spotify Connect:

Use your phone or tablet on the same wi-fi connection that the Xbox One uses.
Open and log in to the Spotify app on your phone or tablet.
In the Xbox app, open the Spotify app.
Click Login. If you have not created your account yet, click Sign up, fill in all the required information, and then click Sign in to create your account.

Follow the steps on the screen.

This setting helps you use your tablet or phone as a remote control to play, pause, and choose another song on Spotify.

If logging into your Spotify account via the above procedure doesn’t work, try logging into the Spotify account using the following procedure:

Please do the following to log into Spotify account through pairing mode:
Make sure there is an internet connection. Click Sign in. Select the Other ways to sign in option and then select Pairing code. If you are already signed in to your account, proceed to the next step; otherwise select, you must enter the code. Click Pair

Alternative way to log into Spotify account by username and password:

In this method, you simply have to log into your account through other ways to log in. Click Password, enter username and password, and then select Login
If you want to use Spotify on computer, but you have trouble using Spotify on computer, that is, Spotify does not work on my computer, please follow the procedure below:

Check if the operating system installed on your computer needs to be updated.
Launch the setup using Windows Win + I shortcut keys.
Click Update & Security
In the Update & Security option, choose Windows Update.
In the right pane, you need to click Update history.
Click Uninstall updates and check if this solves the problem.
Click Check for Updates to check for a newer update available.
If even after the above troubleshooting steps I get Spotify not working problem on my computer then please follow below procedure to resolve the issues:

On the desktop, you need to right-click on the Spotify icon or click the .exe file in the installation folder.

Select Properties on the Spotify icon.
In the Properties option, go to the Compatibility tab.
Click the Change settings tab for all users.
You must uncheck Run this program in compatibility mode for.
Check the box next to the option Run this program as administrator.
Click Apply and then OK.
After clicking OK, you need to click Apply again.
Once you click Apply, click OK and then close the properties box.

Follow the troubleshooting steps until I fix Spotify not working on my computer:

Fix Spotify Crashing Problem in Task Manager

Start the Task Manager using the shortcut keys Ctrl + Shift + Esc.
Go to the Processes tab.
The tab shows the Spotify.exe option under the Processes tab.
At the bottom right, click the End Task button.
Relaunch Spotify

Fix Spotify not working or not loading files in Windows 10 by updating the audio driver:

Press Win + X simultaneously.
From the options that appear on the screen, you must select Device Manager.
In the Device Manager options, expand the audio inputs and the output input.
It also expands the Sound, video and game controllers option.
Right click on any of the devices i.e Realtek High Definition Audio or IDT
High Definition Audio CODEC.
Click Update Driver Software.
Click Browse my computer for driver software.
Select the options, let me choose from a list of drivers available on my computer, and then select High Definition Audio Device.
Click Next and update the sound driver.

Follow the following if you are facing the problem of Spotify not working on iPhone:

Close all applications and force close Spotify.
Force restart or soft reset iPhone SE.
Check if Spotify needs an update.
Uninstall and reinstall Spotify app on iPhone — This could solve the problem as there may be some bugs in the old Spotify and if the above troubleshooting methods did not help, this option may solve the problem.
Please use the above troubleshooting methods to fix Spotify not working properly.